Thank you for being a customer of Merge, operated by Merge Labs Ltd ("we", "us", "our" or "Licensor"). Please read these Terms of Service carefully before using our Service. These Terms of Service ("Terms") govern your access to and use of our applications, websites, and services (collectively, the "Services"), including companion phone and watch apps for iOS, Android, watchOS, and Wear OS and related connectivity, relay, and notification features. By downloading, installing, or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Services.
You may use our Services only as permitted by law and in accordance with these Terms. You are solely responsible for all activity related to your use of the Services and for ensuring compliance with these Terms.
We prohibit any unauthorized or improper use of our Services, including attempting to access restricted areas of the Services or interfering with Service operations. Any attempt to reverse engineer, decompile, or analyze the underlying code of the Services is strictly forbidden and may result in immediate termination of your account.
If you are under the age of 18, you may only use the Service under the supervision of a parent or legal guardian who agrees to be bound by these Terms on your behalf. If you are under 13, you are not permitted to use the Service, and we do not knowingly collect information from users under 13. We reserve the right to suspend or terminate accounts if we believe they are being used by individuals without appropriate consent.
You must comply with all applicable platform terms and device policies, including Apple App Store, Google Play, watchOS, Wear OS, Android, and device manufacturer requirements. We may suspend or limit access if a platform provider restricts or removes our apps or features.
The Services pair a phone and a watch. In the Android-to-Apple Watch configuration, the Android app acts as a Bluetooth Low Energy (BLE) peripheral and the Apple Watch app acts as the BLE central. Other pairings may use different BLE roles based on platform requirements.
Bluetooth is the primary transport. When Bluetooth is unavailable or unstable, some features may fall back to an internet relay. Supported devices, watch models, and minimum OS versions are listed in the applicable app store listings or on our website and may change over time.
Feature availability may vary by region, device model, OS version, and platform policy. We may restrict or disable features where required by law or platform rules.
When relay is used, message content is encrypted end-to-end between your phone and watch. Encryption keys are generated and stored solely on your devices. We therefore do not have access to plaintext content and your notifications.
Our relay infrastructure may process limited technical metadata needed to deliver and protect the service, such as device identifiers, relay tokens, timestamps, IP addresses, and delivery status. Relay metadata may be processed by us and our service providers in the locations where they operate. Relay payloads are transient and are not stored beyond what is necessary to complete delivery, prevent abuse, or meet legal obligations.
We may use Apple Push Notification service (APNS), Google Play services (including Firebase Cloud Messaging), or similar services to wake devices or relay notifications when Bluetooth is unavailable. Delivery is not guaranteed and may be delayed or blocked by platform providers, network conditions, or device settings.
To function, the Services may require permissions such as Bluetooth, notifications, background operation or foreground services, and internet access. Optional features may require additional permissions, such as contacts, health data, or location where required by the OS for Bluetooth. You can revoke permissions in device settings, but some features may not work.
Continuous Bluetooth use, background tasks, and relay activity may increase battery usage and data consumption. You are responsible for maintaining Bluetooth and internet connectivity for the Services and for any carrier or data charges.
Our Services include an optional feature that assists with installing a companion watch app using developer options, wireless installation, or other sideloading methods, depending on platform. This feature is provided for your convenience, is intended only for users who are authorized to enable developer options on their own devices, and is offered strictly "as is."
This feature is not affiliated with, endorsed by, or supported by Apple Inc., Google LLC, or any device manufacturer. You are solely responsible for ensuring compliance with all applicable platform terms (including Apple, Google, watchOS, Wear OS, and Android policies), local laws, carrier or device manufacturer rules, and any agreements tied to your developer accounts or certificates. We do not guarantee that the feature will remain available, that it complies with evolving platform rules, or that it will be approved by any app store review process.
Enabling developer options or sideloading may introduce security, privacy, and reliability risks, may void device warranties, may result in the loss of data, connectivity issues, diminished battery life, or permanent device malfunction, and may trigger account action by platform providers. You accept full responsibility for these risks, including any impact to your devices, data, developer accounts, or third-party services. You must disable developer modes and wireless debugging when not actively in use and ensure that you install only software you are authorized to install.
We reserve the right to withdraw, change, restrict, or block this feature at any time, including in response to platform changes, legal requirements, or policy enforcement. We have no obligation to provide support, replacements, or remediation for any device state arising from your use of this feature.
To access certain features, you may need to subscribe through the Apple App Store or Google Play and/or provide a username, a valid email address, and other information as required. You are responsible for maintaining the confidentiality of your account access details and for all activities under your account. Accounts are personal to you and must not be shared or transferred to others.
You must notify us immediately of any suspected unauthorized use of your account or subscription. We reserve the right to cancel subscriptions that we reasonably believe contain false information or violate these Terms.
Your privacy is important to us. Our collection and use of your personal information are governed by our Privacy Policy, which is part of these Terms. By using our Services, you consent to the collection, use, and sharing of your information as described in our Privacy Policy.
You agree that we may collect and use technical data and related information—including but not limited to technical information about your device, system and application software, and peripherals—that is gathered periodically to facilitate the provision of software updates, product support, and other services to you. This may include connectivity, relay, notification, and crash diagnostics, and performance metrics, as described in our Privacy Policy. We may use this information, as long as it is in a form that does not personally identify you, to improve its products or to provide services or technologies to you.
Our Services may offer subscription plans, including monthly and yearly options. Subscription fees are subject to change, and we reserve the right to adjust pricing at our discretion. You agree to pay all fees associated with your subscription. Changes to subscription fees will not affect existing subscriptions until renewal.
Subscriptions are managed by the store from which you purchased and are subject to that store's terms and conditions. Billing, refunds, and cancellations are handled by Apple or Google, as applicable.
You may cancel Your Subscription renewal through Your Account settings in the App Store or Google Play app. You will not receive a refund for the fees You already paid for Your current Subscription period and You will be able to access the Service until the end of Your current Subscription period.
Subscriptions are tied to the store account used for purchase and are not transferable between the Apple App Store and Google Play. If we offer cross-platform entitlements, they apply only to the same user, may require sign-in, and may be modified or discontinued at any time.
Except when required by law, paid Subscription fees are non-refundable.
For annual plans, we may display approximate monthly prices for reference purposes only. These prices might be rounded down or up to the nearest cent or a similar amount in other currencies. The total annual price, however, is the definitive and binding price for such plans.
We reserve the right to cancel a user's subscription at our sole discretion, at any time, and for any reason.
All content, trademarks, and intellectual property on the Services are the exclusive property of Merge Labs Ltd or its licensors. You are granted a limited, personal, non-transferable, non-sublicensable, worldwide, and non-exclusive license to use our content solely for your personal, non-commercial use.
Your license to use our content does not include the right to copy, distribute, modify, create derivative works, reverse engineer, reverse assemble, or otherwise attempt to discover any source code of the Services. Any violation of this provision may result in account termination and legal action where applicable.
Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.
The Services may enable access to our and/or third-party services and websites (collectively and individually, "External Services"). You agree to use the External Services at your sole risk. We are not responsible for examining or evaluating the content or accuracy of any third-party External Services, and shall not be liable for any such third-party External Services. Data displayed by any of our Services or External Service, including but not limited to financial, medical and location information, is for general informational purposes only and is not guaranteed by Licensor or its agents. You will not use the External Services in any manner that is inconsistent with the terms of this agreement or that infringes the intellectual property rights of us or any third party. You agree not to use the External Services to harass, abuse, stalk, threaten or defame any person or entity, and that we are not responsible for any such use. External Services may not be available in all languages or in your Home Country, and may not be appropriate or available for use in any particular location. To the extent you choose to use such External Services, you are solely responsible for compliance with any applicable laws. Licensor reserves the right to change, suspend, remove, disable or impose access restrictions or limits on any External Services at any time without notice or liability to you.
The Services may contain links to third-party websites. We do not endorse or assume responsibility for any third-party websites, their content, or their privacy practices. Accessing third-party websites is at your own risk, and we advise you to review their terms and privacy policies.
Users must not attempt to gain unauthorized access to our Services, servers, or any related systems. Attacks such as denial-of-service attacks are prohibited, and we will cooperate with law enforcement to report any such offenses. Unauthorized access may lead to immediate suspension of your account and potential legal consequences.
We reserve the right to retain and, if necessary, disclose user content to comply with legal requirements, enforce our Terms, respond to claims of rights violations, or protect the safety of our users and the public.
You may not use or otherwise export or re-export the Licensed Application except as authorized by United States law and the laws of the jurisdiction in which the Licensed Application was obtained. In particular, but without limitation, the Licensed Application may not be exported or re-exported (a) into any U.S.-embargoed countries or (b) to anyone on the U.S. Treasury Department's Specially Designated Nationals List or the U.S. Department of Commerce Denied Persons List or Entity List. By using the Licensed Application, you represent and warrant that you are not located in any such country or on any such list. You also agree that you will not use these products for any purposes prohibited by United States law, including, without limitation, the development, design, manufacture, or production of nuclear, missile, or chemical or biological weapons, and that you will comply with applicable export control laws for any encryption features.
We reserve the right, at our sole discretion, to suspend, modify, or terminate your subscription and access to the Services at any time, including for any violation of these Terms. Upon termination, your license to use the Services is automatically revoked, and we reserve the right to delete your account and associated data.
If your account is terminated for a violation of these Terms, any remaining subscription time will not be refunded. Following termination, all rights granted to you under these Terms will cease immediately.
Your rights under this agreement will terminate automatically if you fail to comply with any of its terms.
We use cutting-edge technology, encryptions, and industry-standard practices to protect your data and secure our Services. However, due to the constantly evolving challenges in cybersecurity, we cannot guarantee absolute security. By using our Services, you acknowledge that you do so at your own risk concerning data and cyber security.
For relay features, message content is encrypted end-to-end and keys are generated and stored on your devices, so we cannot access plaintext content. You are responsible for securing your devices and accounts, and for removing pairings or revoking access if a device is lost or compromised.
We may require you to install updates to continue using the Services, including updates for security, safety, or compatibility. The Services may not function on older OS versions or unsupported device models, and we may discontinue support for certain devices or OS versions at any time.
We strive to keep the Services available but do not guarantee uptime or delivery. Relay and notification delivery may be delayed or unavailable, and features may be modified, limited, or withdrawn due to platform, policy, or technical changes.
YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT USE OF THE LICENSED APPLICATION IS AT YOUR SOLE RISK. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE LICENSED APPLICATION AND ANY SERVICES PERFORMED OR PROVIDED BY THE LICENSED APPLICATION ARE PROVIDED "AS IS" AND “AS AVAILABLE,” WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND, AND LICENSOR HEREBY DISCLAIMS ALL WARRANTIES AND CONDITIONS WITH RESPECT TO THE LICENSED APPLICATION AND ANY SERVICES, EITHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES AND/OR CONDITIONS OF MERCHANTABILITY, OF SATISFACTORY QUALITY, OF FITNESS FOR A PARTICULAR PURPOSE, OF ACCURACY, OF QUIET ENJOYMENT, AND OF NONINFRINGEMENT OF THIRD-PARTY RIGHTS. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY LICENSOR OR ITS AUTHORIZED REPRESENTATIVE SHALL CREATE A WARRANTY. SHOULD THE LICENSED APPLICATION OR SERVICES PROVE DEFECTIVE, YOU ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR, OR CORRECTION. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR LIMITATIONS ON APPLICABLE STATUTORY RIGHTS OF A CONSUMER, SO THE ABOVE EXCLUSION AND LIMITATIONS MAY NOT APPLY TO YOU.
TO THE EXTENT NOT PROHIBITED BY LAW, IN NO EVENT SHALL LICENSOR BE LIABLE FOR PERSONAL INJURY OR ANY INCIDENTAL, SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, LOSS OF DATA, BUSINESS INTERRUPTION, OR ANY OTHER COMMERCIAL DAMAGES OR LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE LICENSED APPLICATION, HOWEVER CAUSED, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, OR OTHERWISE) AND EVEN IF LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF LIABILITY FOR PERSONAL INJURY, OR OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THIS LIMITATION MAY NOT APPLY TO YOU.
In no event shall Licensor’s total liability to you for all damages (other than as may be required by applicable law in cases involving personal injury) exceed the amount of fifty dollars ($50.00). The foregoing limitations will apply even if the above stated remedy fails of its essential purpose.
Without limiting the foregoing, Licensor expressly disclaims and limits any liability arising from relay outages, push notification delivery failures, Bluetooth connectivity issues, or platform-enforced restrictions on background activity, networking, or Bluetooth usage.
Without limiting the foregoing, Licensor expressly disclaims and limits any liability arising from your enabling of developer options, wireless installation, or any installation of companion applications from a phone or via sideloading, including any device instability, data loss, security exposure, account action by platform providers, or voided warranties. You acknowledge that you are solely responsible for verifying that such activities are permitted under the applicable platform terms and that you have the necessary permissions to perform them.
You agree to indemnify and hold Merge Labs Ltd, its affiliates, officers, employees, and agents harmless from any claims, damages, or expenses arising from your use of the Services, violation of these Terms, or infringement of any third-party rights.
Your indemnity obligations include, without limitation, any claims or actions related to your use of developer options, wireless installation, sideloading, or the installation or operation of any companion application on devices you control, including claims brought by platform providers, device manufacturers, carriers, or third parties.
If any provision of these Terms is found to be unenforceable or invalid under applicable law, that provision will be limited or eliminated to the minimum extent necessary so that the remaining provisions of these Terms will otherwise remain in full force and effect. Failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision.
We will not be liable for any failure to perform any obligation under these Terms if the failure is due to any event beyond our reasonable control, including but not limited to acts of God, war, terrorism, strikes, pandemics, and governmental restrictions.
Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision.
We may assign or transfer our rights and obligations under these Terms to any third party without restriction and without prior notice to you. You may not assign or transfer any rights or obligations under these Terms to another party without our prior written consent. Any attempted assignment in violation of this provision will be null and void.
These Terms are governed by the laws of the State of Israel. Any disputes related to these Terms or the Services will be resolved exclusively in the courts of Tel Aviv, Israel.
If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company.
Any feedback, comments, material or suggestions (collectively "Feedback") you may provide, via the Apps, e-mail, phone, or otherwise, regarding the Services, is entirely voluntary and we will be free to use such Feedback as we see fit and without any obligation to you.
You assign all rights, title and interest in any Feedback you provide the Company. If for any reason such assignment is ineffective, You agree to grant the Company a non-exclusive, perpetual, irrevocable, royalty free, worldwide right and license to use, reproduce, disclose, sub-license, distribute, modify and exploit such Feedback without restriction.
These Terms, along with our Privacy Policy, constitute the entire agreement between you and Merge Labs Ltd concerning the use of our Services and supersede any prior agreements or understandings.
We may update these Terms periodically. Changes will be posted on this page with an updated effective date. Your continued use of the Services after any changes constitutes acceptance of the revised Terms.
If you have questions about these Terms, please contact us at contact@merge.watch.
These Terms of Service were last updated on 2025-12-22.